Hotel Protect Assist is a dedicated travel assistance solution designed to safeguard travelers when journeys don’t go as planned. From missed connections and flight cancellations to weather disruptions and operational delays, AMA ensures immediate hotel accommodation—without stress or uncertainty.
Our global assistance team operates 24/7, quickly identifying and confirming suitable hotel options near airports or transit hubs. With instant confirmations, digital vouchers, and multilingual support, we help travelers rest, recover, and continue their journey with confidence.
Travel disruptions directly impact customer satisfaction and brand perception. Hotel Protect Assist allows your organization to proactively protect travelers during critical moments— transforming inconvenience into reassurance and trust.
Whether you’re an OTAs & Travel Platforms, Banks, Airlines, TPAs or Travel Assistance Providers this solution strengthens your service promise by delivering care when it matters most.
Hotel Protect Assist is more than accommodation—it’s traveler protection.
Empower your service team with a solution that instantly responds to unplanned disruptions.
Partner with AMA Affinity and integrate Hotel Protect Assist into your travel protection strategy — designed for scale, speed, and traveler.